Configuring other e-mail clients
Unfortunately, WDY Enterprises has finite resources to provide technical documentation and support. We regret that we can document, test, and thus assure functionality with a limited number of well-known and understood platforms and packages. Any system not documented by WDY Enterprises (including contributed documentation from our users) is considered unsupported. While we are confident that in most cases, it is possible to make such systems work, we can not provide that assistance at no charge.
However, if you use an alternative platform, we can and will provide you with the technical specifications of our services, so that you can work out how to do things on your own or you can bring us in to resolve the issue for you for a reasonable charge.
| Protocol | Description | |
|---|---|---|
| PPP | The Point to Point Protocol (PPP) is used to establish an Internet connection between two machines using telephone or other point-to-point circuit lines. Most modern systems use or support PPP for dialup (this has been true since 1995 or so). | |
| CHAP | The Challenge/Handshake Authentication Protocol (CHAP) is used during PPP session negotiation to make sure that end-users have permission to access the dialup service. | |
| Username | The dialup username is listed on your service agreement, and looks like an e-mail address (for user "jsmith", the dialup username is "jsmith@gcfn.org"). If you don't include the "@gcfn.org" with your dialup username, you will not be able to make a PPP connection. | |
| Dialup Numbers | You can search our current dial-up number listings by area code or state, to find a number as close as possible (and with as few toll charges as possible). While we offer local dialup services in most major metropolitan areas across the 48 continental United States, be aware that the only authority who can assure you that a number is a "local call" (flat rate, non-toll call) is your local phone company. | |