Configuration of Microsoft Outlook 2003
Images may vary slightly from platform to platform
(these images were captured on Windows XP; there may be both cosmetic
and substantive navigation differences on other platforms).
As of Monday, November 28, 2005, Microsoft Outlook is not a
recommended platform for e-mail with WDY Enterprises. While we will
continue to fully supported Outlook because of its high level of
market penetration, we recommend the use of Mozilla Thunderbird for e-mail with WDY
Enterprises.
1. Setting up the account
First things first. Start creating an account. If you're already
using Outlook, you'll find the option to create and modify your e-mail
account on the "Tools" menu as "Account Options." Depending on what
you're doing, you may edit an existing e-mail account, or you may
need to create an entirely new account.
If you're using Outlook for the first time, you should go ahead and
create a new e-mail account.
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2. Confirm you want to configure an e-mail account
You may be prompted to confirm that you really want to configure a new account. If you're asked this question, the answer is "yes."
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3. Set server type
We recommend that you use POP or POP3 with e-mail at wdyllc.com.
IMAP mail is also available, but we leave its use as an exercise to
the reader; one should only use IMAP if one already understands how to
use it effectively. While its use is permitted, the use of IMAP
without proper care and training is likely to result in lost or
misdirected mail.
Note that WDY Enterprises does not operate a Microsoft Exchange Server, nor does it support the use of Outlook in HTTP retrieval mode (to use web-based e-mail, use a web browser).
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4. Internet E-mail Settings
Your incoming mail server should be set to "wdyllc.com", and your
outgoing SMTP server should also be set to "wdyllc.com". You can set
your name to be anything you want, but be aware that what you put
there will be what's actually going to be on every e-mail you send.
Don't get your username or e-mail address wrong. If you
set your username incorrectly, you won't be able to retrieve
mail--repeated incorrect logins look like brute force Internet
attacks: we watch this pretty closely and may even temporarily block
access from IP addresses that send lots of incorrect logins in a short
period of time. Depending on the circumstances, sending e-mail that can't be responded to (with an incorrect e-mail address) may be perceived as an attempt to violate the terms of your user agreement with WDY Enterprises.
You should click on the "More Settings" button to go on, because there are more settings which need to be set.
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5. More Settings - Outgoing Server
WDY Enterprises e-mail servers will only allow you to send mail if you provide authentication. You should use the same settings as your incoming server.
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6. More Settings - Advanced
WDY Enterprises outgoing (SMTP) e-mail servers support encrypted
connections, but unfortunately, Microsoft Outlook has historically
changed behavior of this feature from version to version and update to
update. As a result, the behavior of different versions of Outlook
can be dramatically different. The table below shows possible
settings which may work (in order of how frequently it works as
expected):
| Outgoing server (SMTP) | Encrypted connection |
| 587 (best) | not required |
| 25 | not required |
| 465 | required |
If you are unable to send e-mail using port 25, port 465 or port 587
using the encryption settings in the table above, it will probably be
necessary to contact WDY Enterprises for paid technical assistance.
Also please be aware that the "test settings" button behavior may not follow
your advanced settings in some versions of Outlook: the only good test
is to complete the configuration and to actually send a message.
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7. Finishing up.
You shouldn't require any other settings to get your e-mail working at this point. Click on "OK", then "Next", and then "Finish" to complete the configuration of your e-mail.
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